PRIVACY POLICY

TMR Professional Mentorship Academy
A Division of TMR Consulting and Management, LLC

Effective Date: July 21, 2026
Last Revised: August 2, 2026

TMR Professional Mentorship Academy ("Academy," "Company," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide while using our website, online learning platform, participant portal, applications, forms, and related services.

This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit mentorship.tmrconsultinggroup.com or interact with the Academy through any online or offline communication channel.

By using our website or enrolling in Academy programs, you acknowledge that you have read and understood this Privacy Policy.

INFORMATION WE COLLECT

Depending on how you interact with the Academy, we may collect the following information.

Information You Voluntarily Provide

You may provide information including:

Name
Mailing address
Email address
Telephone number
Business name
Payment and billing information
Emergency contact information
Enrollment applications
Course assignments
Uploaded documents
Coaching notes
Survey responses
Communications with the Academy

You are responsible for ensuring that the information you provide is accurate and up to date.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

IP address
Browser type
Device information
Operating system
Referring website
Pages viewed
Date and time of visits
Session activity
Cookies
Analytics information

This information helps us improve website functionality, security, and user experience.

HOW WE USE YOUR INFORMATION

We may use your information to:

Process enrollment
Deliver mentorship services
Provide access to online courses
Schedule appointments
Respond to inquiries
Deliver educational resources
Send receipts and invoices
Provide customer support
Improve Academy programs
Personalize your learning experience
Maintain participant records
Meet legal and regulatory obligations
Protect the security of the Academy and its users

AI & AUTOMATED TECHNOLOGIES

The Academy may use artificial intelligence ("AI") and automated technologies to support educational and administrative services.

These technologies may assist with:

Answering general questions
Appointment scheduling
Workflow automation
Educational support
Customer service
Sending reminders
Providing requested information

Information submitted through AI-assisted services may be processed by the Academy and authorized service providers solely to deliver requested services, improve operations, and enhance the participant experience.

AI-generated responses are provided for informational and administrative purposes and are not intended as legal, financial, tax, accounting, or other professional advice.

SMS, EMAIL & COMMUNICATION DATA

If you choose to receive communications from the Academy, we may use your contact information to send:

Enrollment confirmations
Appointment reminders
Program updates
Customer support communications
Educational announcements
Administrative notices
Marketing communications (where permitted and with appropriate consent)

You may opt out of promotional communications at any time using the instructions provided in those communications.

Transactional and service-related communications necessary to administer your enrollment may continue where permitted by law.

Text Message Opt-Out. If you have consented to receive SMS/text messages from the Academy, you may opt out at any time by replying STOP to any text message you receive. Reply HELP for assistance or contact us directly at [email protected]. Message and data rates may apply. Message frequency varies based on your program enrollment and account activity.

HOW WE SHARE INFORMATION

The Academy does not sell, rent, or lease your personal information.

We may share information only when necessary with trusted service providers that assist in operating the Academy, including providers of:

Payment processing
Website hosting
Customer relationship management (CRM)
Learning management systems
Email delivery
Text messaging
Appointment scheduling
Cloud storage
Analytics
Technology support

These providers are authorized to use your information only as necessary to perform services on our behalf.

SMS PRIVACY

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors that provide support services, such as customer service, communications delivery, payment processing, or platform administration. All other use-case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

COOKIES & ANALYTICS

The Academy may use cookies, pixels, and similar technologies to:

Maintain website functionality
Remember user preferences
Analyze website traffic
Improve website performance
Enhance the user experience

You may configure your browser to reject cookies; however, some Website features may not function properly.

DATA RETENTION

We retain personal information only as long as necessary to:

Deliver Academy services
Maintain participant records
Comply with legal obligations
Resolve disputes
Enforce agreements

When information is no longer required, it is securely deleted or anonymized where appropriate.

SECURITY

The Academy uses commercially reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction.

While no method of electronic transmission or storage is completely secure, we continually strive to protect your information using industry-standard security practices.

THIRD-PARTY WEBSITES

Our Website may contain links to third-party websites or services.

The Academy is not responsible for the privacy practices or content of those third-party websites. Users should review the privacy policies of those sites before providing personal information.

CHILDREN'S PRIVACY

The Academy's services are intended for adults.

We do not knowingly collect personal information from children under the age of 13. If we become aware that such information has been collected, we will take reasonable steps to delete it.