PAYMENT & REFUND POLICY

Effective Date: July 21, 2026

Last Revised: October 7, 2026

This Payment & Refund Policy ("Policy") applies to all mentorship programs, courses, coaching services, digital products, memberships, workshops, and related services offered by TMR Consulting and Management, LLC d/b/a TMR Professional Mentorship Academy ("TMR Professional Mentorship Academy" or the "Academy"). By enrolling in any Academy program, purchasing any product or service, or submitting payment, you acknowledge that you have read, understood, and agree to this Policy.

PROGRAM INVESTMENT

All program investments are stated in U.S. Dollars (USD). Published enrollment options are offered as one-time payments. An alternative payment arrangement may be available only when expressly approved in writing by TMR Professional Mentorship Academy before enrollment.

Notary & Loan Signing Agent Mentorship

Self-Guided — $297

Guided — 8 Weeks — $697

Guided — 12 Weeks — $997

Guided — 16 Weeks — $1,497

Guided — 24 Weeks — $2,497

Business Mentorship

Self-Guided — $497

Guided — 8 Weeks — $1,497

Guided — 12 Weeks — $1,997

Guided — 16 Weeks — $2,997

Guided — 24 Weeks — $4,497

ACCEPTED PAYMENT METHODS

The Academy accepts secure online payments through approved third-party payment processors.

Accepted payment methods may include:

Visa
Mastercard
American Express
Discover
Debit Cards
Other payment methods displayed during checkout

All payment information is processed using secure encryption by our payment processor. The Academy does not store complete credit or debit card information on its servers.

PAYMENT SCHEDULE

Payment in full is due at the time of enrollment for all published enrollment options.
If the Academy has expressly approved an alternative payment arrangement in writing, the payment dates, amounts, and payment authorization stated in that written arrangement govern for that participant, and the first payment under that arrangement is due at the time of enrollment.
Participants with an approved payment arrangement are responsible for maintaining valid payment information throughout the duration of their arrangement.
If a scheduled payment cannot be processed, the Academy may temporarily suspend access to the participant portal, coaching sessions, digital resources, and program materials until the account is brought current.
Participants will be notified of failed payment attempts and provided an opportunity to update their payment method before access is suspended.

APPROVED PAYMENT ARRANGEMENT DEFAULT

Participants who enroll using an approved payment arrangement remain financially responsible for the full tuition of the selected mentorship program.

An approved payment arrangement is offered solely as a financing convenience and does not constitute a month-to-month subscription.

If a scheduled payment is declined, returned, disputed, or otherwise remains unpaid beyond any applicable grace period, the Academy reserves the right to:

Suspend access to all program materials and online resources.
Cancel future coaching sessions or mentorship appointments.
Suspend participation in live Mentorship Labs or community events.
Declare the remaining unpaid program balance immediately due and payable.
Refer the unpaid balance to a third-party collections agency or pursue any other lawful remedies available.

Participants who experience financial hardship are encouraged to contact the Academy before a payment becomes delinquent to discuss available options.

REFUND POLICY

Because the Academy's mentorship programs provide digital content, program access, resources, and/or mentorship services, all sales are final once access to any portion of the program has been provided.

Accordingly:

No refunds will be issued after access to course materials, digital resources, coaching sessions, or the participant portal has been granted, except where required by applicable law.
Failure to participate, complete assignments, attend coaching sessions, or utilize Academy resources does not entitle a participant to a refund.
Participants remain responsible for the full tuition of their selected program, including any remaining payments under an approved payment arrangement, unless otherwise required by law or expressly approved in writing by the Academy.

ENROLLMENT DEFERRALS

Participants who are unable to begin their mentorship program as scheduled may request a one-time enrollment deferral.

Deferral requests:

Must be submitted in writing at least five (5) business days before the scheduled program start date.
Are reviewed on a case-by-case basis.
Are subject to program availability and Academy approval.
Are not guaranteed.

Requests should be emailed to:

[email protected]

Subject: Enrollment Deferral Request

PRICE CHANGES

Program tuition, fees, payment arrangement availability, promotional pricing, and program offerings are subject to change at any time without prior notice.

Price changes apply only to future enrollments and do not affect participants who have already enrolled, completed payment, or entered into an approved payment arrangement.

PROMOTIONAL OFFERS & DISCOUNTS

The Academy may periodically offer promotional pricing, scholarships, discounts, referral incentives, or limited-time enrollment offers.

Unless expressly stated otherwise:

Promotions cannot be combined.
Discounts are non-transferable.
Promotions have no cash value.
Promotional pricing expires at the conclusion of the advertised offer period.
Previously enrolled participants are not entitled to retroactive discounts or price adjustments.

CHARGEBACKS & PAYMENT DISPUTES

If you believe a billing error has occurred, please contact the Academy before initiating a chargeback or payment dispute with your financial institution.

Email: [email protected]

The Academy is committed to resolving billing concerns promptly, professionally, and in good faith.

Initiating a chargeback without first attempting to resolve the matter directly with the Academy may result in:

Immediate suspension of program access.
Termination of enrollment.
Acceleration of any remaining unpaid balance.
Referral of the account to a collections agency where permitted by law.
Recovery of reasonable administrative, collection, court, and attorneys' fees where permitted by applicable law.

COLLECTIONS

If an account becomes delinquent and remains unpaid after reasonable collection efforts, the Academy reserves the right to pursue all lawful remedies available to recover unpaid tuition and associated costs.

Where permitted by applicable law, participants may be responsible for reasonable collection expenses, court costs, administrative fees, and attorneys' fees incurred in the collection of outstanding balances.

TAXES

Participants are responsible for any applicable sales taxes, value-added taxes (VAT), or other governmental taxes imposed by their jurisdiction.

Applicable taxes will be calculated and displayed during the checkout process when required.

ELECTRONIC PAYMENTS

By submitting payment electronically, you authorize the Academy and its authorized payment processor to charge your selected payment method for all tuition, fees, payments under an approved payment arrangement, and any other authorized charges associated with your enrollment.

You further acknowledge that electronic payment confirmations and receipts satisfy any legal requirement that such records be provided in writing, where permitted by applicable law.